Languages

Dutch,English and German

Everything that belongs to the application is translated, but not the user texts that have been added.

You can switch languages ​​using the language switch. This is located at the top of the page or on the left side of your screen. This depends on which page you are on.

No, we do not support spoken translations.

Account

Your account may be blocked, or the password and/or email may have been entered incorrectly. Check your details, change your password or contact us for further assistance.

If you are logged in, you can change your password under account settings. If you are not logged in, you can click on the link on the login screen to change your password. You will then receive an email with further instructions to change your password

Log into your account and go to the account settings and update the necessary information such as name, profile picture, and so on.

You cannot delete your account yourself, but if you would like to do so, please contact us and we will help you further.

No, your email address must be unique and can therefore only belong to 1 account.

Dashboard

We offer the intervals weekly, monthly and yearly when viewing your data.

It may be that your page has not had any visitors yet or that you have just created your page. Then it will take a while before data becomes available.

Socials

We currently support 24 socials including YouTube, Instagram, LinkedIn, Spotify and we keep adding more socials so you can always search for your content.

Yes, we support a number of socials where you can connect your account to directly search for your own content and then use it in your list.

Publisher

If you cannot find the right content link via our social media integrations, you can always manually add a link to the content you want.

No, if you use our social media integrations you can only use 1 content link at a time from the same link. If you want multiple links of the same content in your list, they must be added manually without our social integrations.

Lists

Depending on your package/subscription, you can create 1, 4 or an unlimited number of lists

Depending on your package, you can add 10, 50 or unlimited links to a list.

You can view your list by going to the specific URL of the list or by going to your list overview in your dashboard and visiting your list from there.

Your list will not be accessible to users if it is not yet published or has a status other than active. To check whether it is active, this can be done in the list overview.

You can share the link of your list or by using the sharing functionality on the page, which is indicated with an icon.

Player

You can use the Famebuilder player by clicking on the play icon on your list page, the player will open and you can play your links.

On your list page there is a play icon that you can click on. This will open the player and you can play your links.

Profile

You can personalize your profile by going to "my profile" overview in the dashboard and choosing the possible options available here.

Yes, you can highlight a list on your profile. You can set this in the "my profile" settings.

There is currently no limit to the number of social media links you can display on your profile. Please note that the more links you add, the fuller your profile page becomes.

Plans

We offer 3 plans. These are the Free, Advanced and Pro plans.

Yes, you get an extra 10% discount if you pay annually instead of monthly

The differences between the plans are mainly the price and the featues included in the plan. For an overview of all prices and features, you can go to the plans page.

Payments

Depending on the payment provider, we offer the following payment methods: iDEAL, Credit Card and SEPA.

Yes, our payments are available on a recurring basis in the form of a subscription.

We support the payment methods of Stripe and Mollie.

No, if your payment details are still correct, the next payment will be processed automatically. If this is not the case, payment details may have to be entered again.